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    • Home
    • About Us
      • Our Approach to Care
      • Staff Training
      • Our Team
    • Information
      • Referral Process
      • For Families
      • Young People
    • Our Homes
      • Woodlands House
    • Work For Us
    • Contact Us
  • Home
  • About Us
    • Our Approach to Care
    • Staff Training
    • Our Team
  • Information
    • Referral Process
    • For Families
    • Young People
  • Our Homes
    • Woodlands House
  • Work For Us
  • Contact Us

"Our words may fade, but how we make someone feel stays with them

"Our words may fade, but how we make someone feel stays with them"Our words may fade, but how we make someone feel stays with them"Our words may fade, but how we make someone feel stays with them

all about your care

Settling in

Creating Safety Through Structure

Your Own Space

If you’re feeling nervous or worried about coming into care, you’re not alone . it’s completely normal to feel that way when things are changing.


At Benesse Care, we’ll support you from day one. We’ll take time to listen to how you’re feeling, explain things clearly, and answer any questions you might have so nothing feels confusing or ove

If you’re feeling nervous or worried about coming into care, you’re not alone . it’s completely normal to feel that way when things are changing.


At Benesse Care, we’ll support you from day one. We’ll take time to listen to how you’re feeling, explain things clearly, and answer any questions you might have so nothing feels confusing or overwhelming.

We’ll help you settle in at your own pace, get to know the staff and other young people, and find your way around the home. There’s no pressure to feel comfortable straight away, we’ll be there to support you step by step.

Your Own Space

Creating Safety Through Structure

Your Own Space

You will have your own bedroom. A private space that belongs just to you, where you can feel safe, comfortable and at ease.


It’s your space to relax, spend time on your own if you want to, and have privacy when you need it. We encourage you to make it feel like home by adding your own personal touches, such as photos, favourite belongings,

You will have your own bedroom. A private space that belongs just to you, where you can feel safe, comfortable and at ease.


It’s your space to relax, spend time on your own if you want to, and have privacy when you need it. We encourage you to make it feel like home by adding your own personal touches, such as photos, favourite belongings, colours, or things that reflect your interests and personality.

Our aim is for your bedroom to feel calm, welcoming and truly yours. A place where you can feel settled, secure, and able to be yourself.

Your Care , Your Voice

Creating Safety Through Structure

Creating Safety Through Structure

 We will work closely with you, your family, and your social worker to understand what helps you feel safe, supported and comfortable. This includes getting to know what matters to you, what helps you feel calm, and what your individual needs are.


Together, we’ll plan your care in a way that is right for you, not just based on what others 

 We will work closely with you, your family, and your social worker to understand what helps you feel safe, supported and comfortable. This includes getting to know what matters to you, what helps you feel calm, and what your individual needs are.


Together, we’ll plan your care in a way that is right for you, not just based on what others think, but on what genuinely supports your wellbeing, independence and happiness. 

Our aim is to make sure you feel listened to, involved, and at the centre of every decision about your care.

Creating Safety Through Structure

Creating Safety Through Structure

Creating Safety Through Structure

There will be routines, rules and boundaries in place, but these are there to help you feel safe, supported and secure, and to make sure everyone is treated fairly.


We’ll always take time to explain things clearly so you understand what’s expected and why it matters. We also want to hear your views and involve you in conversations about ho

There will be routines, rules and boundaries in place, but these are there to help you feel safe, supported and secure, and to make sure everyone is treated fairly.


We’ll always take time to explain things clearly so you understand what’s expected and why it matters. We also want to hear your views and involve you in conversations about how things work, so you feel listened to and respected.


Our aim is to create a consistent, predictable environment where you know what’s happening, feel safe in your daily life, and can build trust with the people supporting you.

Your Rights Matter

Support to Stay Connected & Grow

Your Rights Matter

Our goal is to help you build confidence, hope and strength. We want to walk alongside you so you can believe in yourself, overcome challenges, and reach your full potential.


You have rights, and we are committed to upholding them at all times. This includes your right to be heard, to have your privacy respected, to feel safe, and to under

Our goal is to help you build confidence, hope and strength. We want to walk alongside you so you can believe in yourself, overcome challenges, and reach your full potential.


You have rights, and we are committed to upholding them at all times. This includes your right to be heard, to have your privacy respected, to feel safe, and to understand how your information is recorded, used and shared.


If you are ever unhappy or feel something isn’t right, you will be supported to speak up. We will make sure you know how to raise concerns or make a complaint, and we will always take what you say seriously, listen carefully, and respond in a way that protects your wellbeing and keeps you safe.

We Care For You

Support to Stay Connected & Grow

Your Rights Matter

If you ever feel upset, unsafe, or just need someone to talk to, we are here for you. There will always be staff around who care about you, who will listen to you without judgement, and who will support you with whatever you’re going through.


If you’ve had difficult or painful experiences, or you’re carrying hurt or trauma, we take that se

If you ever feel upset, unsafe, or just need someone to talk to, we are here for you. There will always be staff around who care about you, who will listen to you without judgement, and who will support you with whatever you’re going through.


If you’ve had difficult or painful experiences, or you’re carrying hurt or trauma, we take that seriously. We work in a trauma-informed and therapeutic way. That means our staff are trained to understand how trauma can affect how you feel, think and behave, and they will support you in a calm, consistent and caring way so you can feel safe and begin to build trust over time.


You don’t have to keep things to yourself, and you don’t have to go through things on your own. Whatever you’re feeling, we will listen to you, support you, and help you at your own pace.

Support to Stay Connected & Grow

Support to Stay Connected & Grow

Support to Stay Connected & Grow

We will help you stay connected with the people and things that matter to you. Whether that’s your family, friends, school, or wider community. Keeping these relationships strong is an important part of helping you feel safe, secure, and supported.


We will also encourage and support you to explore your interests, try new experiences, and t

We will help you stay connected with the people and things that matter to you. Whether that’s your family, friends, school, or wider community. Keeping these relationships strong is an important part of helping you feel safe, secure, and supported.


We will also encourage and support you to explore your interests, try new experiences, and take part in activities you enjoy. This can help you discover your strengths, build confidence, and find out what you’re good at, all at your own pace and in a way that feels right for you.


You will be involved in decisions about your life as much as possible, including school, activities, how your day is organised, and who you spend time with. We will always listen to what you think and what matters to you, because we believe you know yourself best, and your voice should always be heard and respected.


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