ReferRal Process
Referrals to Benesse Care are accepted from approved professionals, including Local Authority representatives and social workers. Initial enquiries should be directed to Pauline Goodall, who will be the main point of contact throughout the referral process.
Upon receipt of referral information, our team undertakes a comprehensive, trauma-informed review of all available documentation. We work collaboratively with the referrer to gain a clear understanding of the young person’s individual needs, circumstances, and support requirements.
Our priority is to ensure that every placement is appropriate, safe, and able to meet the needs of the young person within our service. Where a placement is deemed suitable, we develop a bespoke, outcome-focused care plan designed to promote stability, wellbeing, and positive long-term outcomes.
Referral Contact:
Pauline Goodall
Eligible Referrers:
We accept referrals from Local Authorities, social workers, and other approved commissioning professionals.
Referral Process:
1. Initial Enquiry
Referrers are invited to contact Pauline Goodall to discuss the young person’s needs in detail and share relevant background information.
2. Assessment & Review
All referral information is reviewed using a trauma-informed, needs-led approach to determine whether we can safely and effectively meet the young person’s requirements.
3. Placement Planning
Where appropriate, we work in partnership with the referrer to plan a safe, structured and individualised placement that supports stability, care continuity and positive outcomes.
We remain committed to providing a responsive, transparent and collaborative referral process, ensuring the best possible match for each young person.
